Short Courses
Support managers and leaders with their professional development through engaging and practical short courses.
Structure of courses
-
Suitable for all learning styles, combining activities such as group discussion, scenario responses and workplace application planning.
-
Pair a short course with FMI’s Management Application Projects (MAP) or coaching services for ongoing support for participants.
Delivery options
-
1 - 2 day workshops delivered in person or online with the option to deliver over 90 minute or half day sessions.
-
Courses can be aligned with learning and development initiatives such as capability frameworks, wider training programs, mentoring and peer development.
Course content
-
Each participant will receive a copy of the learning materials, with an option for printed materials. Certificates of completion available.
-
Short courses can be tailored for your organisation. Content can be adapted and integrate organisation or industry specific examples and case studies.
Coaching to improve performance
This course provides a practical framework for coaching peers and colleagues.
Communication and emotional intelligence course
This course enables people to improve their communication and emotional intelligence.
Conflict management and difficult conversations course
This course teaches people how to manage conflict for positive change.
Continuous improvement course
This course helps managers implement continuous improvement systems and processes that provide meaningful and systematic improvements to the business.
Customer service essentials course
This course develops essential skills to help team members deliver high quality customer experiences.
Customer service management course
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
Delegate and assign work course
This course shows how to delegate tasks effectively so that the results wanted are achieved.
Develop a business case
This course shows how to delegate tasks effectively so that the results wanted are achieved.
Effective meetings
This course provides participants with tools and strategies for managing and enhancing interaction in meetings.
Emotional intelligence at work course
This course enables people to understand practical ways to apply emotional intelligence at work. It helps optimise results and avoid potential conflicts.
Improving workplace culture course
This course provides a framework to help leaders and managers to develop a positive workplace culture that meets the vision of their organisation.
Lead change management course
This course gives leaders a practical approach to driving change and leading their teams to effectively embrace and apply the change, overcoming resistance to change.
Leading with respect: manager and supervisor obligations
This course is designed to equip leaders with the essential knowledge and skills to foster a respectful and safe work environment.
Manage people performance course
This course provides managers with a practical approach to manage performance of team members.
Management skills for new managers course
This course is an ideal choice for new managers who want to gain a practical approach to managing people.
Negotiation skills course
This course equips people with negotiation skills so that they can negotiate better to achieve better results.
New supervisors and team leaders course
This course is designed specifically for people who are new or transitioning into a supervisor or team leader role.
People skills at work course
This course provides managers with a practical approach to improve people skills including communication skills and emotional intelligence.
Practical management skills course
This course gives managers a practical approach to managing themselves and others more effectively.
Practical management skills course (Advanced Module)
This course is designed to help managers who have previously completed a Management skills for new managers or Practical Management Skills course.
Presentation skills course
Improve confidence to prepare and present informative and persuading presentations by developing key presentation skills.
Project management course
This course provides a solid foundation for managers and project leaders to plan and carry out successful projects at work in a professional way.
Risk management course
This course helps participants develop risk management capabilities so that they can identify, analyse, treat and review risks with a structured approach.
Supervisors and team leaders course
This course is designed to help supervisors and team leaders become more efficient and effective at their role.
Supervisors and team leaders course (Advanced Module)
This course is designed to help managers who have previously completed a Team leader and supervisor skills or New supervisors and team leaders course.
Time management essentials course
This course gives a practical approach to time management, improving time use to increase the outcomes from the time invested.
Train the trainer course
This course provides leaders and specialists with the core skills to plan and deliver train the trainer programs at work.
WHS for managers and supervisors course
This course provides the framework for managing safety in the workplace including guidelines for safe working practices, risk management and workplace procedures to eliminate or lessen risk.
Ready to Get Started?
Enquire now to speak with our friendly team to discuss your training and coaching needs.