COACHING TO IMPROVE PERFORMANCE
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One day course on how to effectively coach and mentor others.

OVERVIEW

This course provides a practical framework for coaching and mentoring peers and colleagues.

Coaching and mentoring are a fundamental part of a manager’s role. Coaching and mentoring provide a personal and tailored approach to learning and development. It is particularly beneficial where knowledge transfer is required for a small number of people or for very specific needs. One of the most powerful ways for a manager or a supervisor to improve performance is through coaching and mentoring those on their team. This course provides a professional approach to coaching and mentoring.

WHO IS THIS COURSE DESIGNED FOR?

This course is designed for managers or specialists who want to improve their coaching and mentoring.

DELIVERY

Groups

1 day face to face OR 4 x 90-minute sessions delivered via video call e.g. Zoom

Individuals

This course is available as a course by coaching. Delivered as 4 x 90-minute sessions delivered via online video call.

KEY LEARNING CONTENT

Coach

  • When to use coaching

  • Analyse coaching needs

  • Develop a coaching plan

  • Effective coaching

  • Understand the significance of learning styles

  • How to build rapport

  • Listening and watching skills for expert coaching

  • Coaching skills, tips and hints

  • Organise “practice to make perfect”

  • Assess performance

  • Develop a coaching contract

  • Evaluate coaching and learning and improve effectiveness

  • Overcome common barriers to coaching

  • Keep coaching records

  • Plan your own development in coaching

Mentor

  • Mentor in your organisation

  • Distinctions between mentoring and coaching

  • Plan and organise your mentoring

  • Evaluate mentoree’s profile and characteristics

  • Listen and question as a mentor

  • Work effectively as a mentor

  • Challenges and issues in mentoring

  • Evaluate your mentoree’s performance

  • Evaluate your own mentoring performance

  • Move forward as a mentor

HOW THIS COURSE DRIVES RESULTS

  • Embed coaching and mentoring in leadership to share knowledge and develop skills

  • Create coaching and mentoring plans to support team members moving into new roles or taking on new responsibilities

  • Keep coaching and mentoring sessions focused and on track to enhance effectiveness and efficiency

SPEAK TO OUR TEAM