COACHING TO IMPROVE PERFORMANCE
SC01
One day course on how to effectively coach and mentor others.
OVERVIEW
This course provides a practical framework for coaching and mentoring peers and colleagues.
Coaching and mentoring are a fundamental part of a manager’s role. Coaching and mentoring provide a personal and tailored approach to learning and development. It is particularly beneficial where knowledge transfer is required for a small number of people or for very specific needs. One of the most powerful ways for a manager or a supervisor to improve performance is through coaching and mentoring those on their team. This course provides a professional approach to coaching and mentoring.
WHO IS THIS COURSE DESIGNED FOR?
This course is designed for managers or specialists who want to improve their coaching and mentoring.
DELIVERY
Groups
1 day face to face OR 4 x 90-minute sessions delivered via video call e.g. Zoom
Individuals
This course is available as a course by coaching. Delivered as 4 x 90-minute sessions delivered via online video call.
KEY LEARNING CONTENT
Coach
When to use coaching
Analyse coaching needs
Develop a coaching plan
Effective coaching
Understand the significance of learning styles
How to build rapport
Listening and watching skills for expert coaching
Coaching skills, tips and hints
Organise “practice to make perfect”
Assess performance
Develop a coaching contract
Evaluate coaching and learning and improve effectiveness
Overcome common barriers to coaching
Keep coaching records
Plan your own development in coaching
Mentor
Mentor in your organisation
Distinctions between mentoring and coaching
Plan and organise your mentoring
Evaluate mentoree’s profile and characteristics
Listen and question as a mentor
Work effectively as a mentor
Challenges and issues in mentoring
Evaluate your mentoree’s performance
Evaluate your own mentoring performance
Move forward as a mentor
HOW THIS COURSE DRIVES RESULTS
Embed coaching and mentoring in leadership to share knowledge and develop skills
Create coaching and mentoring plans to support team members moving into new roles or taking on new responsibilities
Keep coaching and mentoring sessions focused and on track to enhance effectiveness and efficiency