Certification
We offer a practical certification framework for frontline managers and supervisors to showcase their competencies and advance their role and career.
Certification process
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The certification program includes:
Introductory video call with an assessor
Preparation of plans to implement
Validation report from a manager, mentor or someone else who can validate your work
Live interview via video call with assessor
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Plans must include:
Current Achievements: Highlighting your current role, responsibilities and 3 key accomplishments as a manager.
Future Improvement Plans: Outlining 2 strategies for enhancing
Personal Development Plans: Outlining the most important area of personal management skills and identifying steps for boosting individual performance.
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The assessor will provide a feedback report with an opportunity to provide additional information if required.
Upon successful completion a certificate is issued.
Frontline Manager certification
A practical certification program for frontline managers to showcase their competencies and advance their role and career.
Frontline Supervisor certification
A practical certification program for supervisors to showcase their competencies and advance their role and career.
Management application project
A self-directed project where participants identify management opportunities, issues, tasks and problems and take the initiative to address them in a timely and cost effective way.

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