MANAGE PERFORMANCE
SC11
Two day workshop for those who want to improve their people management.
OVERVIEW
This course provides managers with a practical approach to manage performance of team members.
A manager’s role involves managing people to successfully achieve performance and productivity. Sometimes people are promoted to leadership roles because of outstanding technical skills and may find people management to be complex and sometimes challenging. This practical course focuses on how to best manage people and deal with people related issues in a professional way. It gives useful insights into building support and commitment from people in the team. It also gives guidelines on improving practical management. The program gives useful tips, techniques and tools to manage people and performance effectively.
WHO IS THIS COURSE DESIGNED FOR?
This course is designed for managers, supervisors and leaders who are responsible for managing the performance of people at work.
DELIVERY
Groups
2 days face to face OR 8 x 90-minute sessions delivered via video call e.g. Zoom
Individuals
This course is available as a course by coaching. Delivered as 8 x 90-minute sessions delivered via video call e.g. Zoom
Contact FMI for more details
KEY LEARNING CONTENT
Manage performance of people
People management styles
Develop performance plans
Allocate work and resources: the keys to delegation
Coach and mentor to develop capabilities
Address performance related issues
Assess and review performance
Provide performance feedback
Performance improvement plans
Manage issues and problems of individuals in teams
Identify and act on issues and problems of individuals
Help from specialised human resources services
Follow through on issues and problems
Team engagement and motivation
Leadership to empower, motivate and influence
Leadership and leverage
Values and leadership: fairness and equity
Effective communication with management and other stakeholders
Review and evaluate people management
Collect and evaluate data on effectiveness of people management
Recommendations to improve performance management
HOW THIS COURSE DRIVES RESULTS
Clear performance management standards ensure team members understand what is expected of them
Issues relating to performance can be managed professionally at appropriate level without escalation
Improve team engagement and motivation to enhance performance