EFFECTIVE MEETINGS
SC08
Organise meetings so they are more efficient and effective.
OVERVIEW
This course provides participants with tools and strategies for managing and enhancing interaction in meetings.
Meetings must be focused on clear objectives that you wish to obtain. They should not be just a matter of “keeping in touch”. This means you must prepare thoroughly and write a clear but concise meeting agenda and plan.
During the meeting the discussion should be managed professionally. The meeting must be clearly focused. You must use careful listening and interactive skills to identify and clarify opportunities, issues and problems. This course takes a practical approach to developing and enhancing meetings that are effective and achieve desired outcomes for you, your meeting participants and your organisation.
WHO THIS COURSE IS DESIGNED FOR
This course is suitable for managers and others responsible for managing meetings as well as key participants in meetings.
DELIVERY
Groups
1 day face to face OR 4 x 90-minute sessions delivered online via video call.
Individuals
This course is available as a course by coaching. Delivered as 4 x 90-minute sessions delivered online via video call.
KEY LEARNING CONTENT
Prepare for the meeting
The value of effective meetings
Identify the purpose, goals and opportunities of the meeting
Identify participants and stakeholders and their interests
Schedule the meeting
Develop the meeting agenda and your plan to run it
Prepare documentation and/or visual aids required for the meeting
Discuss key items before the meeting if appropriate
Run the meeting effectively
Introduce the meeting topics and lead discussions
Use questions to probe, invite input and encourage participation
Keep the meeting on track and on schedule
Identify responsibilities for actions decided
Summarise the outcomes and actions to be taken
Write minutes and record decisions, action outcomes and schedule
Practical meeting skills
Practical exercise in meetings
Follow up the meeting to optimise results
Send participants minutes
Take follow up actions as agreed
HOW THIS COURSE DRIVES RESULTS
Professional and organised approach to client meetings
Focus on improving business results