NEGOTIATION SKILLS
SC13
One day practical course on the fundamentals of negotiation skills.
OVERVIEW
This course equips people with negotiation skills so that they can negotiate better to achieve better results.
Negotiation skills enable people to move towards a mutual agreement where all parties involved feel they have benefited from the outcome. Negotiations are commonplace in our everyday lives, not just within the workplace. By learning how to negotiate we can contribute to the improvement of the status quo and gain satisfaction from an agreement. Negotiation skills focus on the need to “give and take” as we bargain to find a resolution. Communication and emotional intelligence skills play a key part in dealing with the emotions that can arise during the negotiation process.
This practical workshop teaches participants a strategy for preparing for a negotiation to optimise outcomes. Participants also practice negotiations throughout the workshop to improve their skills and develop more confidence.
WHO IS THIS COURSE DESIGNED FOR?
This course is suitable for anyone who wishes to improve their ability to negotiate in a personal or professional context.
DELIVERY
Groups
1 day face to face OR 4 x 90 sessions delivered via Zoom or other video platform
Individuals
This course is available as a course by coaching. Contact FMI for more details
KEY LEARNING CONTENT
Successful negotiation
Advantages of Effective Negotiation
How Well Do You Negotiate?
The 12 Steps of Negotiation
Negotiation approaches
Prepare for negotiation
Define the parameters of the negotiation
Research the issues
Identify stakeholder Interests in a negotiation
Prepare to negotiate
Develop your negotiation strategy
Negotiation schedules
Power factors in negotiation
Identify sources of power in a negotiation
Negotiation: the Process
Negotiation strategies and tactics in practice
Be aware of and control your emotions in negotiation
Deal with upset or difficult people and behaviours
Intensive practice in negotiations and analysis of results
Continuously improve your negotiation skills
Continuous improvement in negotiation
Your negotiation development
HOW THIS COURSE DRIVES RESULTS
Create an organisational culture that supports negotiation
Ensure competitiveness is maintained
Improve business efficiency with the successful introduction of negotiation