Case Study: Software developer specialising in payroll and HR systems
Challenge: How to implement a consistent management approach that would drive performance and help nurture a positive company culture.
Solution: Tailored program for new managers focusing on equipping new managers with the skills and strategies necessary for effective leadership.
Outcome: The program successfully provided new managers with the tools and techniques required to manage their teams and enhance performance.
The client, a software developer that creates and sells payroll and HR systems, has experienced significant growth over the past 40 years across Australia and internationally. As the company expanded, it promoted managers from within its teams. However, the business faced the challenge of implementing a consistent management approach that would drive performance and help nurture a positive company culture.
To address this, the company engaged Frontline Management Institute (FMI) to develop and deliver a tailored program for new managers. The program was conducted on-site in Melbourne and Adelaide, focusing on equipping new managers with the skills and strategies necessary for effective leadership.
The program successfully provided new managers with the tools and techniques required to manage their teams and enhance performance. Following the program’s success, the company decided to implement an additional program for experienced managers. This follow-up program aimed to review their progress and set new benchmarks for ongoing development, ensuring continuous growth and leadership development within the organisation.
