SUPERVISORS AND TEAM LEADERS TRAINING PROGRAM
TP05
Practical, work based management training program for new and experienced supervisors and team leaders.
OVERVIEW
FMI’s Supervisors and team leaders training program is designed to support new or experienced team leaders and supervisors. This program helps teams to develop an overall approach to manage and lead others using a professional and confident approach. It also assists them to understand the need to align work with organisational objectives so they can make an effective contribution to the organisation.
This practical, work based program is typically delivered over 2 – 4 months. It combines four workshops with Management Application Projects (MAPs). The program content can integrate examples, case studies and resources from your organisation to enhance relevance and practical application.
During the program participants learn participants cover topics such as manage time and work, communication, people management, performance management, emotional intelligence, conflict management and delegation.
The Management Application Projects (MAPs) are self-directed projects that support participants to identify management related opportunities, issues, tasks and problems and take the initiative to address them in a timely and cost effective way. Through the application of the project, participants also develop project management and interpersonal skills.
WHO IS THIS PROGRAM DESIGNED FOR?
This program is designed for new and experienced team leaders and supervisors. Participants often have experience in their role but not have conducted formal training.
DELIVERY
4-days face to face with optional half day follow up OR
16 x 90-minute sessions delivered via video call
PROGRAM STRUCTURE
The program is usually delivered face to face either onsite or at a venue the client organisation hires. It can also be delivered by video platform if participants are widely spread over a national or international area.
The program is scheduled to be delivered as:
Part 1
2 day workshop - personal effectiveness as a leader and interpersonal skills for leaders
Skills MAP
Coaching (optional)
Part 2
2 day workshop - leading the team and lead team performance
Skills MAP
Coaching (optional)
Review (optional)
Half day workshop
MAP presentations and future planning
PROGRAM CONTENT
Personal effectiveness as a leader
Personal leadership
Manage your time and priorities
Manage stress and develop resilience
Build confidence as a manager
Plan for your own development
Interpersonal skills for leaders
People skills and relationships at work
Effective communication at work
Emotional intelligence at work
Lead difficult conversations
Skills MAP briefing
Leading the team
Understand your leadership style
Motivate, encourage and energise a team
Establish team goals, roles and responsibilities
Manage and monitor team performance
Tips to lead successful meetings
Lead team performance
Delegate and assign work
Performance management
Identify challenges you face in your role
Manage behavioural issues
Manage performance below standards
Performance MAP briefing