MANAGER TRAINING PROGRAM
TP06
Practical, work based management training program for new and experienced managers.
OVERVIEW
The aim of the program is to develop core management and leadership skills focusing on people management that can be directly applied in the workplace.
FMI’s Manager training program is designed to develop key management leadership skills to help managers effectively manage people to achieve results. The client has the option to pick and choose modules that suit their organisation across 4 – 8 days.
This practical, work-based program is typically delivered over 2 – 6 months. It combines a series of 1-day modules, typically delivered as a series of 2-day workshops. It usually consists of 4 – 8 modules. The program content can integrate examples, case studies and resources from your organisation to enhance relevance and practical application.
During the program and the modules selected, participants will learn how to address they key challenges faced by managers such as, personal effectiveness of a manager, Interpersonal skills, performance management, workplace culture and wellbeing, operational management and continuous improvement and change management. The workshops also cover topics such as communication, emotional intelligence, resilience, stress management, conflict management, delegation, performance management and team culture. The extended version of this program also includes system design, operational management and continuous improvement.
WHO IS THIS PROGRAM DESIGNED FOR?
It is specifically tailored for leaders and managers. If the participants already have experience of managing, the program will build upon their existing capabilities.
DELIVERY
Group delivery options
2 - 3 days face to face OR
8 - 12 x 90-minute sessions delivered via video call
Typical programs are delivered over 3 – 12 months
Delivery mode and duration of this program is customised for your organisation’s specific objectives.
Dates for sessions of one day each will be mutually agreed with the organisation.
Individual delivery options
8 - 12 x 90-minute sessions delivered via video call
PROGRAM CONTENT
Personal effectiveness as a manager
Personal leadership
Manage your time and priorities
Manage stress and develop resilience
Build confidence as a manager
Plan for your own development
Interpersonal skills for managers
People skills and relationships at work
Effective communication at work
Emotional intelligence at work
Lead difficult conversations
Skills MAP briefing
Leading and managing a team
Focus on results
Lead people
Raise the leadership standard
Be decisive
Performance management
Delegate and assign work
Performance management
Identify challenges you face in your role
Manage behavioural issues
Manage performance below standards
Performance MAP briefing
Coach team members
Leader as a team coach
Analyse coaching needs
Developing and preparing coach resources
Deliver coaching
Assess performance and follow up
Culture & Wellbeing
Build a positive team culture
Promote wellbeing within the organisation
Operational and service design and management
Operational management
Resource planning
Customer service management
Service design
Continuous improvement and change management
Lead and implement continuous improvement systems and processes
Manage and provide opportunities for further improvement
Change in the organisation
People and change
Strategic MAP briefing