Benefits of working with fmi

The Frontline Management Institute helps client organisations and individuals achieve success through improving performance, capability and sustainability.

Benefits for Organisations and Individuals
The FMI Management Development Programs provide managers with the knowledge and skills to enhance their role as an effective manager. The Frontline Management Institute (FMI) has specialist experience and expertise in developing these people. Frontline Managers, their line managers, their team, their customers and the whole organisation all benefit from these programs. Government Funding may be available to Employers who enrol New or Existing Employees for this qualification.

Results Orientated Programs
The Frontline Management Institute Programs are significantly different from other training programs. They are more results orientated and have a clear focus on measurable outcomes. Frontline Managers who take part in this specially designed program are guided to carry out significant workplace projects that demonstrate actual performance improvements.

Measurable Results
FMI participants achieve measurable results that they, their direct managers and senior managers in the organisation can see will benefit both them and their organisation.
FMI participants normally have close involvement with a Mentor in the organisation who advises them on their project work and signs off on it. The content of development projects is negotiated between the participant, their line manager and their Mentor, using FMI's unique copyrighted planning and review instruments.

The projects must add real value to both the participant's development and to the organisation, so your organisation has a direct and measurable benefit from the program.

Ray Bezant from BOC comments "One of the most valuable things I've gained from the Diploma in Business program is to tackle projects in a very structured manner. My team & BOC have benefited from projects I've completed . We've solved about four or five significant problems. My advice to others thinking about doing the program? DO IT, but you've got to be committed!"

Return on Investment (ROI)
The Frontline Management Institute has designed its programs to allow a direct measurement of return on investment (ROI). All projects completed have a listed dollar value that the project has attributed to. This dollar value is signed off by the Mentor and direct line Manager.

Other returns on investment may include:
- Improved performance for Frontline Managers
- Improved performance for teams through better management
- Improved capabilities throughout the organisation
- Knowledge Bank's established of improvement projects for use through the organisation
- Improved networking and cross-pollination of ideas through the organisation

Actual Examples of ROI from FMI Improvement Projects
- Frontline Manager reorganises delivery schedules. Saves $350,000 purchase of new truck that was planned.
- Frontline Manager develops new service in cryogenic cleaning, $90,000 turnover per year in Townsville area alone. Project planned to go national.
- Team Labour costs reduced by $22,000 per year.
- $32,000 saved per year by rescheduling delivery routes.
- $680 saved on equipment costs by further negotiation.

The Frontline Management Institute (fmi) is the ideal partner for your organisation to develop Frontline Managers

10 Ways that Your Organisation Can Benefit
with FMI Management Development Programs

1. FMI can draw on its successful experience with many organisations from a wide range of industries which use FMI programs such as BOC Gases, Bovis Lend Lease, Pfizer, Visy, NRMA, Powerlink, and NSW Health. We can also draw on our experience of what doesn't work!

2. FMI delivers face to face programs for organisations throughout Australia and New Zealand. Electronically we deliver to any site, anywhere in the world with email access, ideal for organisations with remote, global or widely distributed locations.

3. FMI has an excellent track record of delivering real and measurable results to organisations. These include direct dollar returns as well as less tangible but nonetheless significant results in the way the business is managed. Government Funding may be available to Employers who enrol New or Existing Employees fin recognised qualifications.

4. FMI works in a partnership relationship to develop your people in ways that suits your organisation. FMI is flexible in delivering relevant content in ways that meet your needs. For significant development projects we work with Senior Managers to identify needs and desired outcomes. FMI will work with you to help you incorporate your own training into the program if you want this. Also your own managers have direct input into the assessments so you know that the results are directly relevant to your business.

5. FMI is audited, both externally and internally against the Australian Quality Training Framework set of Standards and employs a quality tested system to deliver consistent results.

6. FMI is a division of Network One Communications Pty Ltd, which since 1985 has designed and delivered training and management services to over 100 leading corporate and government organisations. Network One developed the highly successful training programs for 15,000 transport volunteers in the Sydney Olympic Games.

7. FMI uses and supports Mentoring and Coaching in your organisation to enhance learning. Mentoring ensures that development is relevant to your organisation's specific needs, culture and priorities.

8. Participants feel valued and recognised with FMI's accredited Qualifications and they can see a development pathway.

9. FMI can help your organisation set up your own online Knowledge Banks on your intranet so your organisation has access to knowledge that has been gained through projects on the program.

10. Government Funding may be available for Certificate III and Certificate IV programs. FMI would be pleased to advise you on obtaining this.

Frontline Management Institute
Sydney Head Office
459 Harris St
Ultimo NSW 2007
Australia

t: +612 9660 0199
f: +612 9660 0499
e: fmi@frontlinemanagementinstitute.com.au

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