effective negotiation

training course

fmi course number: PE03

Duration
1 day

...course overview

Effective negotiation adds directly to the performance and outcomes for an organisation. The knowledge and skills to negotiate effectively are essential for anyone with responsibility to improve results through negotiation with customers, suppliers or others within the organisation.

This very practical course enables you to identify the core steps in negotiation and implement strategies and skills to optimise negotiation outcomes in a positive way.

.....key content

What is negotiation?
Flexible negotiation styles
Needs and wants in negotiation situations
Balancing power
Setting objectives
Plan strategies and tactics
Gaining concessions
The negotiation process
Reviewing negotiation

...what objectives can I
achieve?

1. Identify and apply flexible negotiation styles
2. Balance power in negotiation
3. Set negotiation objectives
4. Plan negotiation strategies and tactics
5. Gain and trade off concessions that have appropriate value
6. Practise, observe, monitor and review the negotiation process

Who this course is useful for

All people who wish to increase their ability to negotiate effectively as part of their role at work

Resources for this Course

A Learning Guide is provided for this course. It contains notes and can be used for participant's own notes.

Assessment

There is no formal assessment in this course

Dates and locations

Course Dates: Sydney
For dates please see http://www.frontlinemanagementinstitute.com.au/fmicalendar.html

Time: 9am to 4.45pm

Location is close to Sydney CBD. You will be advised of the exact location by email one week prior to commencement.

Fees

For fees please see FMI Public Course Calendar at http://www.frontlinemanagementinstitute.com.au/fmicalendar.html

Corporate Versions of this Course

This course can be tailored for corporate requirements as an in-house course.

Booking

To book, phone +61 2 9660 0199 or complete our online enrolment form

Email fmi to find out how we can help you: fmi@managementcando.com

Contact frontline management institute

Email: fmi@managementcando.com

Web: www.frontlinemanagementinstitute.com.au

Phone +61 2 9660 0199

Location & Post
Frontline Management Institute
Level 3, 579 Harris St
Ultimo NSW 2007
Australia

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frontline management institute

fmi provides a range of services including:

Work Priorities Training Course	Management Skills for New Managers Training Course
Operational Plan Training Course	Mentoring at Work Training Course
Workplace Relationships Training Course	Coaching Skills Training Course
Team Effectiveness Training Course	Effective Delegation Training Course
Customer Service Management Training Course	Making the Transition to Supervision Training Course
Information Systems Training Course	Management Skills for Experienced Managers Training Course
Work Safety Training Course	Change Management Training Course
Continuous Improvement Training Course	Time Management Training Course
Workplace Learning Training Course	Conflict Management Training Course
Leadership Training Course	Effective Negotiation Training Course
Manage People Performance Training Course	Building Professional Confidence & Assertiveness Training Course
Manage Innovation & Change Training Course	Workplace Relationships & Emotional Techniques Training Course
Manage Projects Training Course	Stress Management Training Course
Manage Budgets Training Course	Effective Communication & People Skills Training Course
Diploma of Management	Powerful Presentations Training Course
Certificate IV in Frontline Management	Customer Service Skills Training Course
Certificate III in Frontline Management	Train the Trainer Training Course
Open Learning for Frontline Management Qualifications	Business Writing Skills Training Course
RPL Processes and upgrades for Frontline Management Qualifications	Strategic Leadership for Results Training Course
BOOK ONLINE	Business Strategy Training Course
	Business Planning & Implementation Training Course
	Innovation & Continuous Improvement Training Course
	Creating a Mentoring Culture Training Course

All fmi courses can be run as an in-house course in your organisation

Associated websites of the Frontline Management Institute and Network One Communications Pty. Ltd.
www.frontlinemanagementinstitute.com.au www.frontlinemanagementinstitute.com	The main website for the Frontline Management Insititue (fmi) which provides a range of development and learning services, qualifications and products to organisations, managers, team members and individuals seeking to develop their skills and knowledge; particularly in areas of management
www.timemanagementtraining.com.au	The Frontline Management Institute's Time Management Centre offers a range of courses and services which combine established and proven principles together with innovative techniques
www.mentoringandcoachingtraining.com.au	The Frontline Management Institute's Executive Management Coaching and Mentoring Centre offers a range of mentoring and coaching courses and services for organisations and individuals

Frontline Management Institute
Sydney Head Office
459 Harris St
Ultimo NSW 2007
Australia

t: +612 9660 0199
f: +612 9660 0499
e: fmi@managementcando.com

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Frontline Management Institute provides the following programs and services:

Diploma of Management BSB51107 , Cert IV in frontline management BSB40807, Certificate IV in frontline management BSB40807, Certificate III in frontline management BSB31207, Cert III in frontline management BSB31207, development, sales, project management, product, time management, quality, change, seminar, professional, supervisor, supervisory, staff, strategy, leadership management training courses, training courses Australia, Sydney training courses, Melbourne Training Courses, Brisbane training courses, Canberra training courses, corporate learning and development, professional confidence and assertiveness training course, time management, management skills for new managers, management development, management qualifications, diploma of business frontline management BSB51004, certificate iv in business frontline management bsb41004, manage people, leadership, manage people performance, information systems, work safety, continuous improvement, manage innovation and change, work priorities, operational plans, workplace relationships, team effectiveness, customer service management, mentoring, train the trainer, communication and interpersonal skills, conflict management, negotiation skills, effective delegation, transition to supervision, coaching skills, management development programs through diploma of business

Former qualifications include: BSB51107, Cert IV in frontline management BSB40807, Certificate IV in frontline management BSB40807, Certificate III in frontline management BSB31207, Cert III in frontline management BSB31207