manage people performance

...course overview

This highly interactive course helps people to develop the skills, knowledge and mindset of a successful people manager and leader of team members within an organisation.

Frontline Managers play a key role in managing and leading individuals within work teams. They play a prominent part in managing the performance of people who report to them directly and in providing leadership to teams.

This course explores the essential qualities of successful people managers. This includes managing the performance of individuals in teams and addressing performance related issues. It explores how an effective people manager can address issues and problems of individuals in teams.
Importantly the course provides a focus on how to build support and commitment within the work team.
It also provides techniques to review and evaluate management of individuals within the work team, so that there is ongoing development of performance.
An extremely valuable and stimulating course for anyone in a people leadership role, whether experienced or moving into the role.

.....key content

• The role of a people manager
• Qualities of an excellent people manager
• People management styles
• Developing performance plans and setting performance standards  
• Allocating work
• OHS and other legal requirements affecting people management
• Coaching and mentoring to develop capabilities
• Managing performance
• Assess and review performance
• Dealing with issues and problems in teams
• Motivating to build support and commitment
• Continuous improvement of performance

...what objectives can I
         achieve?

• Allocate work and manage performance of people in teams
• Assess and review performance
• Provide feedback on performance
• Address performance related issues through managing performance
• Build support and commitment within the work team
• Follow up on performance management of people within the work team